All of us here at Epiphany Boutique really, really, want you to be happy! If you're not completely satisfied with your order, then please let us know!
We offer free returns. Just use the postage paid label that we include in your package. We will refund your purchase price when we receive your items. Because we only carry a limited number of each of the styles featured on the site (we can’t have everyone wearing the same thing, now can we?) we cannot always offer exchanges.
All returns must be received within 30 days of the date that we ship out your order. Please allow 5-10 days for package transit back to us. This will ensure that we receive your return within the 30 day window.
Merchandise must not have been worn, washed, altered, or damaged in any way, with all tags still attached. Sorry, we will have to refuse any return that does not meet these requirements.
Include your original packing receipt. (It helps us out if you circle the item(s) you wish to return.)
Please allow our team 5-7 business days to process your return once it is received at our warehouse.
The return label will be addressed to:
- Epiphany Boutiques
- Attn: Returns
- 100 South Jefferson Street
- Athens, AL 35611
Once you place an order, you will receive an e-mail confirmation. In addition, a shipping confirmation email will be sent once your order has been shipped. This shipping confirmation email will include the tracking number for your package. All orders are shipped via USPS or UPS and we won’t have any additional tracking information beyond what is available through the carrier.
If your package is marked "Delivered" but you do not receive it, please wait up to three days to see if the package arrives. Sometimes the item is scanned on the courier's truck prior to final delivery. You may also check with your neighbors, around your property, or common areas of your complex for the package.
Jess is 5'7"
Melanie is 5'8"